We want you to love everything from Mauve Shoppe Boutique! If something doesn’t work out, here’s how we make returns hassle-free:
Final Sale
All sale and clearance items are final sale and cannot be returned or exchanged.
The following is a list of FINAL SALE items:
- Monogrammed
- Bodysuits
- Personalized
- Lingerie
- Jewelry
- Face Masks
- Hair Accessories
- Hosiery
- Mystery Bags
- Doorbusters
- Liquid product (i.e., hand sanitizer, body lotion, etc.),
- Holiday Items
- Items Marked Final Sale
Return Window
- Eligible items may be returned within 21 days of delivery.
- Returns are issued as store credit only. Store credit never expires and can be used online or in-store.
Free Return Shipping for Store Credit
- When you choose store credit, we’ll cover the return shipping cost.
- If you prefer a refund to your original payment method, a $7.95 processing fee will be deducted from your return.
Exchanges
- Need a different size? Exchanges for the same item are free (subject to availability) within 21 days.
Item Condition
- Items must be unworn, unwashed, free of stains, makeup, deodorant, perfume, pet hair, and smoke.
- Tags must be attached.
- Shoes must be returned in the original box, inside a shipping package.
Damaged or Defective Items
- If your order arrives damaged or defective, please email us within 3 days of delivery with photos, and we’ll make it right.
How to Start a Return/Exchange
To begin a return or exchange, please email us at returns@mauveshoppe.com to get the process started.