Shipping & Returns
SHIPPING INFORMATION
Processing Time
Orders are processed in the following timeframes:
Orders placed before 4pm Monday-Friday are processed the same day.
Orders placed after 4pm Monday-Friday will be processed the following day.
Orders placed on weekends (Saturday/Sunday) will be processed on Monday.
You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
We offer flat rate shipping within The United States.
Shipping charges for your order will be calculated and displayed at checkout.
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Flat Rate Standard Shipping: $8.00
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RUSH Priority Shipping: $18.00
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FREE Shipping on Orders $75.00 +
In-Store Pickup
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In-store pickup is available during store hours and your orders will be ready for same day pickup if it is placed before 4pm. Please wait for an email confirmation that your order is ready to stop in and pick up.
Order Status and Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow 1-2 business days for the tracking information to update.
Online Security
Your credit card information and personal information is safe. Protecting your information is our highest priority. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology.
Terms of Sale
Terms of Sale: All sales are subject to our Terms of Use and Privacy Policy posted at Terms & Conditions and Privacy Policy as well as the terms and conditions of this Return Policy, which together constitute a binding contract. Merchandise is not intended for commercial resale or export; engaging in such activities will be deemed a breach of contract. Merchandise marked "final sale" is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment.
Change to Policies
We may change any of the above policies or practices at any time, which shall be binding when posted.
Questions?
If you have any questions about your order or shipping, feel free to contact us at
info@mauveshoppe.com
RETURN POLICY
We want you to love your purchase! If you’re not completely satisfied, we’re here to help.
Returns must be initiated within 14 days of the delivery date.
After 14 days, items are final sale.
We only issue store credit.
To be accepted, merchandise must be:
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Unworn
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Unwashed
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Free of makeup, deodorant, or fragrance
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Original tags attached
Items that do not meet these standards will be returned to the customer.
Final Sale Items
The following are not eligible for return:
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Sale or discounted items
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Accessories and jewelry
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Bodysuits, intimates, or swim
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Seasonal or holiday merchandise
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Gift cards
Return Shipping:
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.
How to Start a Return:
To initiate a return, please click here or email us at info@mauveshoppe.com with your order number and reason for return. We’ll reply with return instructions.
Need Help?
Contact us at info@mauveshoppe.com and we’ll take care of you.